Barcode · Handheld 2D
Budget 2D, no budget drama

U12

The U12 is the budget 2D imager of the U series — the smallest step into 2D scanning for operators with a tight per-counter envelope, carrying the full 2D symbology set anyway.

Budget 2D 4 mil class USB + RS232
Verified · unit-level test pass
U12 budget 2D imager barcode scanner product photo

Key specifications

U12 · datasheet extractRev 1.0
FunctionBudget entry to 2D scanning without losing the 1D base
Imaging engineCMOS imager, 0.5–0.75 MP class (family standard)
SymbologiesAll 1D plus QR, DataMatrix, PDF417, Aztec, China Post codes
Precision4 mil minimum element width class
Read range0–80 cm class (family-class value)
Host interfacesUSB HID / CDC, RS232
Screen captureCounter-distance phone QR for membership and promo codes
Target applicationsUnmanned store help desks, counter replenishment checks, coupon queues

Full specification

ParameterValueNote
Product familyEMS Biometric U-series handheld 2DBudget tier
Imaging sensorCMOS, 0.5–0.75 MP classFamily-standard pixel count
Resolution4 mil classPer-model in datasheet
SymbologiesEAN/UPC, Code 39/93/128, GS1-128, ITF-14, Codabar, QR, DataMatrix, PDF417, Aztec, China Post codesFull 2D set
Read range0–80 cm classFamily-class; per-model curve on request
Host interfacesUSB + RS232Both standard
WirelessWired unitSee V-series for cordless
Operating temperatureIndoor commercial classSee W-series for industrial range
Supply termsMOQ 1 pc · sample 1–3 days · production 10–25 days (under 5,000 pcs)EMS standard terms
Warranty2 yearsFrom first unit

Family-class values shown — exact per-model figures in the datasheet; the FAE team verifies counter-side QRs within 48h.

Unmanned store staff counter with U12 imager scanning customer QR
Application · Unmanned store counter

The cashier-less counter still needs a scanner.

An unmanned store removes the cashier, not the counter — that is where membership issues get solved, returns are processed, and shelf audits begin. The U12 is what sits in that the last human in the room keeps by his side: a budget 2D gun that reads the customer's phone coupon and the shelf's mini label with one trigger.

  • QR over the counter — membership, promo and payment-trail screens decode at counter distance, fixing the most common "I can't open the door" call in one scan.
  • Returns without a reprint queue — the receipt's small 2D and the label's 1D both read on one device, so the return bin stays legit under peak weekend load.
  • Budget fits the store budget — MOQ 1 pc per store and a 2-year warranty give a multi-store pilot a number the franchise CFO can approve first reading.

U12 FAQs

For counter duties at ordinary volumes, yes — the U12 reads the same symbology set as the rest of the family; only heavy phone-screen traffic changes the recommendation to the entry or performance tier.

Yes — film-covered 1D and 2D codes decode at counter distance; cracked or scuffed-sleeve cards may need a reissue, which is standard for all imaging guns.

Start with one unit per store at the service counter — MOQ 1 pc — verify the QR mix in two weeks, then standardize the fleet with config file support from the 48h FAE line.

Let an engineer verify your U12 counters.

Send your store QR mix and counter flow — get a deploy plan, updated datasheet and franchise offer within 48h.

Get FAE support →